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"Single Risk event"&"Network virus detected - Nothing to report" e-mails every hour !!

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ソリューションが必要です

Hi,

We've been having problems with the e-mail reports sent by our SEPM.

At first we received a lot of single risk event e-mails, about all sorts of risks. We added most of them to the exception list because they were normal processes. After a few months we started receiving e-mails about a risk which happend several months ago, always the same risk. We received an e-mail about this every 3 minutes.

I tried rescanning the device in question
I tried removing the notification condition, waiting 24hours including logoff & logon and recreating the notification.
I tried agknowledging the event.
All yeild no result...

I tried updating to the latest version, since this mentioned a fix for this problem.
This only led to the report being sent every hour instead of every 3 minutes. (even after recreating the notification)

However now I also get an e-mail every hour saying there was a network virus found.
But when opening the report it says: "Nothing to report"

How can we resolve this completely?
Is there a way to clear the risks / notifications / ... ?

SEPM 12.1.3001.165
Windows server 2008 r2 x64 (fully up to date)

Thank you,
Domien


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