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Syamntec Vulnerability Protection Plugin Error

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ソリューションが必要です

Hi,

We have SEP 12.1.3 running on our Windows 7 Pro x64 machines, which are all VDI. Each time a user runs Firefox 23.0.1 a plugin check occurs which ends in a "Symantec Vulnerability Protection Error". The prompt is very annoying and floods the helpdesk with dozens of calls around the issue. Is there a way to disable that prompt? Firefox is the primary browser and must be kept up to date, so rolling back to an older version won't fly. I read, in another thread, that starting with Firefox 22, the IPS plugin no longer works. That is fine, but we do not need a prompt about it each time the web browser is launched. I read a KB article where it says to modify an intrusion prevention policy and disable browser intrusion prevention, but that did nothing for my current problem. Anyone else having these issues as well?

Many thanks!


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