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Need help to solve a problem of appearing/disappearing machines.

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ソリューションが必要です

Hi,

I administer a network with more than 500 servers, with Windows 2000, 2003 and 2008. All machines has the 11.0.4242.75 version of Symantec Endpoint Protection.

Many machines have been installed from a cloned image of the operating system with sysprep, and the antivirus installed. Now, in the SEP Management console, some of the machines are missing, and when one machine updates its policy, appears in the console in place of other. For example, we have server1, server2, server3, all with the antivirus installed, the console shows just server2. We log into server1, update the policy, and in the console server2 dissapears and server1 appears. Then, update the policy in server3, and server1 dissappears and server3 appears.

How can we solve this problem? We have tried to uninstall the client and install again, and the problem persists. We have more than 50 servers affected.

Thank you

 

 


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