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SEP clients not getting A/V def. updates from SEPM server.

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ソリューションが必要です

I'm having an issue with some of my SEP clients not updating A/V definitions from the SEPM server. They call all ping the SEPM server but for some reason, some workstations are not getting the latest virus def. When I launch the SEPM console, the semsvc CPU usage jumps between 30%-60% and it slows to a crawl. The communication settings are set to Push mode with heartbeat interval set on 5 minutes. Even when right click one of the troublesome machines on the Clients section and select Update Content, it shows that it completes but the client machines still reads antivirus and antispyware definitons are out of date On the smc-server-0.log, there area bunch of these errors:

SEVERE: Error while extracting full content under c:\program files\symantec\symantec endpoint protection manager\tomcat\..\inetpub\content\xxxxxxxxxxxxxxxxxxxxxxxxxxxx\xxxxxxxx\Full


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