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12.1 RU2 will not install on fully patched Windows 8 machine

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ソリューションが必要です

Never had a problem till this past patch Tuesday. Windows 8 machines with endpoint already installed seem fine. But new Windows 8 machines that are fully patched cause the install to rollback. On a unpatched system it installs fine.  Also cleanwipe does not work on a fully patched machine throwing a CSIDL error. This looks bad. Can anyone try this on a fully patched Windows 8 machine. Happens on both x86 and x64 boxes. I opened a ticket with Symantec at 8 am and they have yet to call me back.

I attached the install log.


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