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Upgrading from 12.1.1101.401 to 12.1.4

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ソリューションが必要です

Dear All

I am trying to upgrade my Symantec, and i have went to the website and downloaded all the file : 

1- Symantec_Endpoint_Protection_SBE_12.1.4_Part1_Installation_EN

2- Symantec_Endpoint_Protection_SBE_12.1.4_Part2_Tools_EN

3- Symantec_Endpoint_Protection_SBE_12.1.4_SEPM_EN

4- Symantec_Endpoint_Protection_SBE_12.1.4_Win32-bit_Client_EN

5- Symantec_Endpoint_Protection_SBE_12.1.4_Win64-bit_Client_EN

6- Symantec_Endpoint_Recovery_Tool_2.0.24_AllWin_EN

7- SymantecInstallationManagerSetup

 

Now every time i try to run the SymantecInstallationManagerSetup its installing and at the end it will show me : The product Listing Located at http:www.solutionsam.com/solutions/pl/symantec_v2.pl.xml.zip could not be accessed - try again or choose a different product listing,

I read this article:  http://www.symantec.com/business/support/index?page=content&id=TECH159352 but no use, every thing is in place already, i try again, but the same, should i download something other than this file first before installing SymantecInstallationManagerSetup, and if yes please show me the steps if i am at the right track please give me a selution for this to upgrade.

 

Thanks

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