Can't find database backup and restore

Hi,

I'm trying to go through the steps to upgrade Symantec to 12.1 RU4. I need to perform a backup of the database but I cannot find the Database backup and restore. I have looked everywhere on our Symantec server and can't find anything. I don't think we have been backing it up this whole time! Is there a link where I can install the backup and restore?

server 2012