Hello,
I am wondering if anyone has more information about the tech article http://www.symantec.com/docs/TECH213461
"The SMC.exe processes crashes on Symantec Endpoint Protection 12.1 RU4 when Group Update Provider functionality is enabled"
This was created on 2013-12-19, and there has been no update.
Does anyone know if this is OS version related, configuration related, or related to the number of clients? The article says nothing about any conditions, and seems to be saying not to enable GUP on 12.1 RU4, or the SMC process will crash.
Is anyone running GUP''s on 12.1 RU4 in a production environment with at least 500 clients per GUP? Are you seeing any SMC crashes?
We were planning on upgrading our 12.1 RU3 environment at the end of 2013, but have been holding off because of this issue. But, I am wondering if the crash only occurs under a very specific set of circumstances, because I would think more people would be talking about it if it occurs under normal configurations.
I know I could create special configurations and keep all our GUP's at 12.1 RU3, but I don't want to complicate things without a really good reason.
Any comments about 12.1 RU4 and GUP's would be welcome. Or for that matter, any thoughts about RU4 issues you have run into after upgrading would be good.
Thanks,
Robert