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Boot.Cidox Removal Problems

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ソリューションが必要です

I am having a difficult time removing this root kit from a user's workstation.  It appears to only affect his e-mails.  I tried to use the Norton Boot product but it wants a PIN.  Norton Power Eraser is of no use either.

Does anyone know how to get rid of this?  I checked the usual suspects like cleaning out the user's temp, prefetch and Registry "run" entries.

Thanks in advance!

Marc

Calspas14


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