Hi,
I have somehow never got an answer for this. I have a server with approx 200 clients, out of which 50-60 clients show up in the SEPM.
Things I have tried:
1. Copy and replace with the sylink from a working system, which means sylink from a system where client is online and updating fine.
2. Export communication settings from a group in SEPM and then replace the sylink.
3. Deleted all sylink.bak files in the client.
Below is the last part of the sylink.log:
04/01 16:04:01 [884] 16:4:1=>Send HTTP REQUEST
04/01 16:04:01 [884] 16:4:1=>HTTP REQUEST sent
04/01 16:04:01 [884] <GetIndexFileRequest:>SMS return=502
04/01 16:04:01 [884] <ParseHTTPStatusCode:>502=>Uninterpreted Status
04/01 16:04:01 [884] HTTP returns status code=502
04/01 16:04:01 [884] <GetIndexFileRequest:>RECEIVE STAGE COMPLETED
04/01 16:04:01 [884] <GetIndexFileRequest:>COMPLETED
04/01 16:04:01 [884] <IndexHeartbeatProc>GetIndexFile handling status: 502
04/01 16:04:01 [884] <IndexHeartbeatProc>Switch Server flag=1
04/01 16:04:01 [884] HEARTBEAT: Check Point 5.1
04/01 16:04:01 [884] <ScheduleNextUpdate>new scheduled heartbeat=512 seconds
04/01 16:04:01 [884] HEARTBEAT: Check Point 8
04/01 16:04:01 [884] Get Next Server!
04/01 16:04:01 [884] <PostEvent>going to post event=EVENT_SERVER_DISCONNECTED
04/01 16:04:01 [884] <PostEvent>done post event=EVENT_SERVER_DISCONNECTED, return=0
04/01 16:04:01 [884] <IndexHeartbeatProc>====== IndexHeartbeat Procedure stops at 16:04:01 ======
04/01 16:04:01 [884] <IndexHeartbeatProc>Set Heartbeat Result= 1
04/01 16:04:01 [884] <IndexHeartbeatProc>Sylink Comm.Flags: 'Connection Failed' = 1, 'Using Backup Sylink' = 1, 'Using Location Config' = 0
04/01 16:04:01 [884] <IndexHeartbeatProc>Connection Failed! No. of tries = 1
04/01 16:04:01 [884] Use new configuration
04/01 16:04:01 [884] HEARTBEAT: Check Point Complete
04/01 16:04:01 [884] <IndexHeartbeatProc>Done, Heartbeat=512seconds
04/01 16:04:01 [884] </CSyLink::IndexHeartbeatProc()>
04/01 16:04:01 [884] HeartbeatProcFailed to get profile with proxy setting 1
04/01 16:04:01 [884] <CheckHeartbeatTimer>====== Heartbeat loop stops at 16:04:01 ======
04/01 16:04:21 [4692] <CSyLink::mfn_DownloadNow()>
04/01 16:04:21 [4692] </CSyLink::mfn_DownloadNow()>
04/01 16:05:22 [4692] <CSyLink::mfn_DownloadNow()>
04/01 16:05:22 [4692] </CSyLink::mfn_DownloadNow()>
Can someone please help?
Regards,
Raghu.M.C