Hello all,
Here's the run down, I'm curious if anyone else has seen this behavior.
Up until recently, we have had only a single (default) SEP domain as we were only running SEP on workstations and about four servers (out of 300).
About 3 weeks ago, our server admin team decided to finally move to SEP. At that time, I created a new SEP domain called "Servers", set them up as domain admins, and they've been happily installing SEP in their own domain without a problem. All servers they have installed it on so far are communicating with the SEPM and are pulling policies from the Servers domain.
Now, when I try to migrate one of the four servers that originally connected to the Workstations domain over to the Servers domain, the client loses connection to the SEPM and shows an "Internal Error" on the Help>Troubleshooting>Connection screen. (see attached screenshot)
I've attempted the change over a couple of ways.
1) Exporting a sylink.xml file from the group in the Servers domain I want them to move to, and manually importing it into the client.
2) Uninstalling the client entirely, running the Cleanwipe utility, and then installing the package exported from the Servers domain.
In both cases I get the same results. From everything I've read this should be very easy to do, am I overlooking a step?
Any advice or suggestions are greatly appreciated.
This is SEP 12.1.4 MP1a
All affected servers are Windows 2008R2