Client connected to sepm but can't find it in sepm console

I have installed the 12.1.3001.165 SEPM version, and I have problems finding some of the clients updated.

If I check the client GUI I can see that it is connected, it's in the right group and If I made changes to the policy in SEPM console, the changes are reflected in the client.  So the client it's ok.  Also I can see the shield with the green circle in the bottom of the client's screen.

But If I check through the SEPM console I cannot find the client.

The only way I found to solve this was to wipe the client, and reinstall the client (if I not wipe it the problem persists) and I don't want to wipe all my updated clients!

I replaced the sylink.xml file with the replacer tool, and nothing.  I'm not able to make a remote push from SEPM console... I don't know what to do!

Please Help

Thanks