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SEPM password lost, exhausted all options

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ソリューションが必要です

Hi all,

Today I wanted to log into my SEPM server today to formalise a backup/migration to a new server (2003R2 > 2008R2). To my surprise I cannot log into the console. I receive the error "The administrators user name or password is incorrect, type a valid name or password"

I believe I am running version 12.1.4_MP1a on 2003R2 64-Bit
I have an embeded database, single local admin user, <400 clients

I am the sole administrator and I have my email address setup in console. I am still receiving emails regarding client activity and the executive weekly summary report.

However If I perform the 'forgot your password' using the username 'admin' I do not receive any emails to my account. I have checked mailConfig.properties and my email is listed in the 'adminMailReciptants=' field.

I then looked at my backups, I have two, one recent, one about a month ago when I upgraded from a previous version (12.1.4013.4013)

I restored my database from a few days ago. Same problem, I cannot log ito the console. I tried restoring from a month ago, SEPM upgraded the database, but I still cannot log in. I built a new SEPM using the older 12.1.4013.4013 version and older database, no good, cannot log in.

I am waiting to submit an official support request, but thought I would post here in-case anyone else can think of something?

Regards,

Matthew Strickland
Karamu High School


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