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SEP with Mcafee EEFF and DLP cause boot hang at splash screen

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ソリューションが必要です

Greetings Everyone,

 

Im have upgraded to SEP 12.1.2015.2015 R in the corporate environment.

Now client machines are facing intermittent freeze at boot up splash screen after deploying the new version of SEP.

Managed to drill down to the softwares that are related to this cause, Mcafee Host Data Loss Protection, Mcafee Endpoint Encryption for Files and Folders and SEP.

If I uninstall any of the 1 above, the problem would be resolved.

I have added file and process exceptions to the SEPM for both DLP and EEFF to the clients, removed all polices for the Mcafee Products.

I have already checked with Mcafee and upgrade to their softwares to the latest version but when deployed SEP the problem persists.

I noticed some changes to the boot log when SEP is deployed.

Loaded : \Windows\System32\Drivers\fltmgr.sys

-----------------Empty Line------------

Loaded: \Windows\System32\drivers\mfehidk.sys

-----------------Empty Line------------

 

I am unclear whether any settings or policies from SEPM will conflict with the applications mentioned.

Thank you for your kind assistance.

Regards,

Yap


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