We are running endpoint protection 11.0.6 on Windows 2008 R2 servers and an RDS Server (also 2008 R2). All servers are VMs. It was installed by an independant contractor a about 2 years ago. Unfortunately he must have licensed it through his own company because we cannot track down our licenses for the product.
I am in the process of restaging the RDS server and cannot seem to find endpoint protection manager on any of the servers. I believe that it is neccessary to deploy EP to ther RDS server. I am assuming that the server with EPM was removed when we upgraded another server. Is this possible?
Can my EP clients continue to run and update definitions if EPM is not installed somewhere on the network? If no, is there a way to determine the EPM host from a client machine? If the clients can run independantly, is there a way to determine my product key from a client machine (i.e. registry) so that I can re-install EPM?
I contacted Symantec support today and they could not retrieve our license info using our company name. The IC is no longer accessible to cooperate in resolving the licensing issue as well.