Whenever I try to update the SEP manager using the jdp drop into the incoming folder I get a .err file. This just started happening a couple of months ago on both of the SEP managers I have. These servers are on a disconnected networks so there is no other way to update. On one of the servers I compeletly reinstalled the manager but I still have the issue. On the other server I tried an uninstall/reinstall of Liveupdate per some documentation from your website but that didnt help either. I did find some errors in the SesmLu.log file and they are listed below.
10/07 14:12:49 [1e68:1b14] ERROR SesmLu CoCreateInstance failed to create an IluProductReg instance: (-2147467259) Unspecified error at SesmLu.cpp[954]
10/07 14:12:49 [1e68:1b14] ERROR SesmLu Unitilizing COM.at SesmLu.cpp[955]
10/07 14:12:49 [1e68:1b14] ERROR SesmLu Failed to initialize COM. Aborting.at SesmLu.cpp[158]
10/07 14:12:49 [1e68:1b14] ERROR SesmLu Failed to initialize SesmLu. Aborting.at SesmLu.cpp[532]
Any help would be greatly appreciated.
Thanks