Hi Folks,
Just wondering if anyone has any thoughts on this issue. I recently upgraded SEPM at one of my sites from 12.1.4112.4156 to 12.1.5337.5000. This is a VMware VM, Server 2008 R2 64-bit (running IE 11, just in case it's relevant), using the Embedded database.
All appeared to go perfectly with no obvious issues, but some time since this upgrade something has gone screwy with the Security Status View Details screen.
It shows Attention Needed, which is not uncommon and usually means I have some clients that have missed being scanned recently. But when clicking on the link, instead of getting the stats for the various categories, I get the following on the Summary Tab:
QUERY FAILED
This query could not be processed for one of the following reasons:
1. The database query timed out. Try reducing the number of filters, or increasing the SQL Server query timeout value.
2. An unexpected error occurred. Try running the query again by using default filter values.
3. String encoding was possibly not UTF-8, and may result from copying and pasting data instead of typing data. Try typing data in the input fields.
All the other tabs (ie: Logs, Command Status, Notifications & Security Virtual Appliance) look fine. If I click back onto the Summary tab, it shows the pie charts for Risk Distribution, etc.
I've done a bit of research and come up with a few links, but they mostly seem related to SEP 11 with FastCGI, or an environment that is using an external MS-SQL database (I'm using the Embedded database).
I've attached an extract from reporting.log (as reporting.log.txt), which looks to show issues whenever I try this (note: the timezone warning messages have been there well before this upgrade). I can see there is an issue, but not sure where to go from here. I've also attached the Upgrade-0.log, but can't spot anything obvious there.
As part of looking at this, I've started and stoppped services, rebooted the server, run the Upgrade.bat again, and tried Repair several times. Something interesting, and an unwanted side-effect of running Repair a couple of times:
Control Panel was showing the SEPM installation was about 2.4GB. After each run of Repair, this value has doubled, so currently says the install of SEP is 6.5GB. I think this is totally unrelated, but I wouldn't mind some guidance on where this extra space has gone. No doubt it is a backup taken during the Repair, but so far I haven't been able to spot where it is.
Many Thanks,
Steve