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Upgrading SEP from 11 to 12.1.X using SCCM. Fails according to SCCM, but installs with issues that need to be fixed.

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ソリューションが必要です

Good afternoon,

I am having trouble deploying SEP 12.1.X.X for an upgrade on clients currently using 11.X. We initally tried to deploy using our AV server using the Endpoint Management console and some of these installations were successful but gave us all types of errors including the inability to add network printers (firewall settings probably) and "Browser Intrusion Prevention is malfunctioning" whenever opening a browser such as IE. The fix for this is a simple reinstallation of the SEP using the setup.exe after it is moved locally. I also tried to deploy and install this using SCCM 2007, created a package and advertisement to deploy the setup.exe to the client and run the installation. This all worked well initially but once the prompt to "reboot for symantec endpoint to make changes" occurred, the SCCM report status changes to FAILED and the same issues as stated above occur, although SEP 12 is indeed installed. 

I have a feeling there is an issue with the automated process to reboot the client, but am I missing some specifics in the setup.exe that are causing this to occur? It is only when manually reinstalled that the browser intrusion issues and firewall settings seem to work. Any type of push from SEP console or SCCM cause it to malfunction. Can anyone lead me in the right direction? 

Ive attached the SEP_INST.log from my test client that I just used for the SCCM push, maybe that can shed some light on why it malfunctions. Anything would help. Thanks in advanced!


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