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Clients not updating definitions

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ソリューションが必要です

Hi,

I have about 40 plusclients with one SEPM, some of them manage to update to the latest virus def. just fine but some are not updating eventhough I can see them in the clients list and even the policy changes are being applied (so that this proves that there is communication) also I triggered a scan and that also is working, I came to this conclusion by looking at the command status. Also in the same command status it is showing 100% completed when I say send new def. but in fact when I check on the server it is not true. What can I do ?

My landscape is as follows

All are Windows Server 2003 servers and clients/users on Windows XP

SPEM on Windows Server 2003

Some windows xp and some windows server 2003 clients are not updating.

How to check what is the problem?

 

BTW I do update virus def thru .jdb files 


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