Following a spate of viruses on a WAN I'm managing, I've rolled out the managed SEP 12.1, but I'm having difficulty interpreting the data from SEP Manager. SEPM reported a number of viruses so I subsequently had those machines scanned and I'm told the viruses were removed. It's a slightly difficult situation because I can't access these machines directly and have to take the word of someone else.
On the Home page, it's showing me that there are 32 "Still Infected" in the virus & risks activity summary:
When I click the '32' link to get the breakdown, it says "Status Last Updated: 28/10/14" - does that mean it hasn't had an updated since the 28th, or that nothing has changed since the 28th?
What's really confusing me is that if I go to Reports, and run a report for those specific machines it's seems to be showing the virus was removed on the 27th October (if I change the date ranges). So I can only assume either the welcome page report is wildly out of date (which pretty much renders is useless) or I'm not entering the correct search criteria in the report.
Another curiosity is that when I go to the Client section and select the systems in question there doesn't seem to be anywhere which tells me simply if they are infected or not.
If anyone can advise me on the above, and maybe just tell me the best way to obtain up-to-date results on which machines are infected, that would be very much appreciated.