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SEP 12.1.4013.4013 Reporting Scan Cancelled by User - Default Weekly Scan

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ソリューションが必要です

Good afternoon,

I've had multiple users reporting to me that their weekly scheduled scans are no longer working. The scan will start, but immediately stops with the message "scan cancelled by the user" when the users did not stop the scan. The users have told me that they will not provide any input and the scans will still stop, even if they are not doing anything on their system when the scan initiates.

I troublehsooted the issue by creating a new scheduled scan using the same parameters as the default weekly scheduled scan (minus the exact time, of course) to work around the issue, but I wanted to find out what is causing the issue since this may be happening with more users in our environment.

Thanks in advance,

-Johnathan


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