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SEP 12.1 client not installing

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ソリューションが必要です

Client does not install. rolls back

 

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=== Verbose logging started: 11/7/2014  12:07:38  Build type: SHIP UNICODE 5.00.7601.00  Calling process: C:\Windows\system32\msiexec.exe ===
MSI (c) (A8:1C) [12:07:39:008]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (A8:1C) [12:07:39:008]: Font created.  Charset: Req=0, Ret=0, Font: Req=MS Shell Dlg, Ret=MS Shell Dlg

MSI (c) (A8:2C) [12:07:39:023]: Resetting cached policy values
MSI (c) (A8:2C) [12:07:39:023]: Machine policy value 'Debug' is 0
MSI (c) (A8:2C) [12:07:39:023]: ******* RunEngine:
           ******* Product: E:\temp\My Company_ xxx (Test)_WIN64BIT\Symantec Endpoint Protection version 12.1.4100.4126 - English\Sep64.msi

.....
.....

MSI (s) (C4:F4) [12:07:48:259]: Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=1300000)
MSI (s) (C4:F4) [12:07:48:259]: Executing op: ServiceControl(,Name=SepMasterService,Action=1,Wait=1,)
MSI (s) (C4:F4) [12:07:49:369]: Executing op: ActionStart(Name=ShowServiceProgress_RB,Description=Executing rollback script via service,Template=[1])
MSI (s) (C4:F4) [12:07:49:369]: Executing op: CustomActionSchedule(Action=ShowServiceProgress_RB,ActionType=3329,Source=BinaryData,Target=ShowServiceProgress_RB,CustomActionData={67210CE5-A4BA-4C22-B639-1C79F566632D};SOFTWARE\Symantec\Symantec Endpoint Protection;Executing rollback script via service;)
MSI (s) (C4:F4) [12:07:49:369]: Executing op: ActionStart(Name=ShowServiceProgress,Description=Executing install script via service,Template=[1])
MSI (s) (C4:F4) [12:07:49:369]: Executing op: CustomActionSchedule(Action=ShowServiceProgress,ActionType=3073,Source=BinaryData,Target=ShowServiceProgress,CustomActionData={67210CE5-A4BA-4C22-B639-1C79F566632D};SOFTWARE\Symantec\Symantec Endpoint Protection;Executing install script via service;)
MSI (s) (C4:2C) [12:07:49:369]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI6EEB.tmp, Entrypoint: ShowServiceProgress
ScriptGen: ShowServiceProgress() MSIRUNMODE_SCHEDULED
ScriptGen: ShowServiceProgress() calling WaitForSingleObject(scriptStarted) ...
ScriptGen: ShowServiceProgress() WaitForSingleObject(scriptStarted) returned WAIT_TIMEOUT
ScriptGen: ShowServiceProgress() Look for timeout starting SepMasterService or other failure loading SIS.dll.
ScriptGen: CancelInstallation() instructed SIS to rollback
ScriptGen: ShowServiceProgress() returning early due to previous error.
CustomAction ShowServiceProgress returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
MSI (s) (C4:F4) [12:08:19:404]: User policy value 'DisableRollback' is 0
MSI (s) (C4:F4) [12:08:19:404]: Machine policy value 'DisableRollback' is 0
Action ended 12:08:19: InstallFinalize. Return value 3.

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Any help will be appreciated


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