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SEP not catching Malware

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ソリューションが必要です

hello all ,   we have recently deployed FireEye {Advanced Persistent Threat} Web MPs solution. It has reported that our network is infected with latest malwares;  number of Laptop/Desktops are infected with these malwares which is creating call backs to their CnC {Command & Control} servers.

Moreover, those laptop/desktop have installed latest SEP 12.1.4 with updated definition. Would appreciate, you please let me know what course of action should we adopt to clean/fix our endpoints from these malwares. 


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