We need your help! We would be grateful if you could give us about ten minutes of your time to help Symantec improve its knowledgebase content.
We know you want to get the right answers to your support questions, as quickly as possible. To do that, Symantec wants to provide you with online help articles that are easy to read and easy to use, and give you the information you need, when you want it.
So that we can better understand your needs, we are asking for your feedback about two sample Symantec online help articles, each with two different versions. After you read the articles, please complete the short survey and share your opinions about the articles. Thank you for your time—your responses will help us help you more effectively.
Test 1 – Push install Symantec Endpoint Protection 12.1 clients using Remote Push
Version A: http://www.symantec.com/docs/TECH224952
Version B: http://www.symantec.com/docs/TECH164327
Survey: https://www.surveymonkey.com/s/GRQSNGQ
Test 2 - Disaster recovery best practices for Symantec Endpoint Protection 12.1
Version A: http://www.symantec.com/docs/TECH160736
Version B: http://www.symantec.com/docs/TECH224995