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Updating existing clients from new management server

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ソリューションが必要です

Hi all,

We had a 'little accident' late last year. The server hosting our Symantec Endpoint Protection Manager experienced a complete hardware failure and as such, the data on the server was not recoverable.

Since then, we've re-setup the SEP Management server on new hardware utilizing the same IP address and settings as the previous server. However, unfortunately, the existing clients on our network are unable to update their definitions from this new server, although the settings are the same.

I may be asking a stupid question here, but is there anyway to solve this problem?

Please do let me know.

P.S. In that 'accident' the backups were destroyed as well, so recovering the old server and its configs are not possible :(

 


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