Morning all, so we're upgrading all our GUP's from v11 to v12 SEP. Seemed to be going smoothly and all v11 clients on our remote sites are updating from the newly installed v12 GUP's as expected. I've already got a Symantec case open, but wondered if anyone else had seen this.
The AV client on the GUP isn't updating from it's self.
Debug log below:
06/05 02:04:59.650 [7952] <CHttpFileDownload::CHttpFileDownload()>
06/05 02:04:59.650 [7952] </CHttpFileDownload::CHttpFileDownload()>
06/05 02:04:59.650 [7952] [Content]<LUDownloader::DownloadFile> Address: PXGBSSC1VPM001 Port: 8014 Protocol: 0
06/05 02:04:59.650 [7952] [Content]<LUDownloader::DownloadFile> Source Path: /content/{535CB6A4-441F-4e8a-A897-804CD859100E}/130604003/Full.zip Target Path: C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\LiveUpdate\LUF{535CB6A4-441F-4e8a-A897-804CD859100E}1306040031.TMP Target Size: 243209638
06/05 02:04:59.650 [7952] <CHttpFileDownload::Do()>
06/05 02:04:59.650 [7952] <CHttpFileDownload::getRemainingBytesToDownload()>
06/05 02:04:59.650 [7952] <CHttpFileDownload::getRemainingBytesToDownload> Remaining bytes to download: 243209638
06/05 02:04:59.650 [7952] </CHttpFileDownload::getRemainingBytesToDownload()>
06/05 02:04:59.650 [7952] <CHttpConnector::SendRequest()>
06/05 02:04:59.650 [7952] Request> http://10.135.1.100:2967/content/{535CB6A4-441F-4e8a-A897-804CD859100E}/130604003/Full.zip
06/05 02:05:01.994 [7952] SendRequest() failed.
06/05 02:05:01.994 [7952] </CHttpConnector::SendRequest()>
06/05 02:05:01.994 [7952] </CHttpFileDownload::Do()>
06/05 02:05:01.994 [7952] <CHttpFileDownload::~CHttpFileDownload()>
06/05 02:05:01.994 [7952] </CHttpFileDownload::~CHttpFileDownload()>
06/05 02:05:01.994 [7952] [Content]<LUThreadProc---->to download from GUP with appointed SEPMPXGBSSC1VPM001
06/05 02:05:01.994 [7952] [Content]<LUThreadProc----> Content update download failed: unexpected error. Moniker: {535CB6A4-441F-4e8a-A897-804CD859100E} Target Seq: 130604003 HTTP code: 0
06/05 02:05:02.041 [7952] [Content]<LUThreadProc----> Using GUP for updates, try the next GUP in our candidate list for the same content update.
06/05 02:05:02.041 [7952] [Content]<LUThreadProc---->Content update downloaded from /content/{535CB6A4-441F-4e8a-A897-804CD859100E}/130604003/Full.zip to C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.2100.2093.105\LiveUpdate\LUF{535CB6A4-441F-4e8a-A897-804CD859100E}1306040031.TMP, size: 243209638
06/05 02:05:02.041 [7952] <PostEvent>going to post event=EVENT_LU_REQUIRE_STATUS
06/05 02:05:02.072 [7952] <PostEvent>done post event=EVENT_LU_REQUIRE_STATUS, return=0
06/05 02:05:02.072 [7952] [Content]<CSyLink::IsContentSpaceAvailable>Sufficient disk space available on C:\ to download content {535CB6A4-441F-4e8a-A897-804CD859100E} 130604003
06/05 02:05:02.072 [7952] [Content]<LUThreadProc---->GUP address is empty.. No more GUP to use - maybe all of them may have failed.. Backoff/ or switch to SEPM are the options
06/05 02:05:02.072 [7952] [Content]<LUThreadProc---->Executing GUP backoff...
Anyone know what could cause a SendRequest() Failed and "Unexpected error" message? As I said, other v11 clients are updating from this GUP fine and the GUP is downloading the updates correctly, I even tried putting the file download location into IE on the GUP server it's self and it can download the Full.zip file it's requesting.
I'm at a bit of a loss!
Thanks
Oliver