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SEP Manager Service stops after starting

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ソリューションが必要です

I know I have read many posts about this issue, but none of the solutions have helped me.  I am posting the Catalina.out and scm-server-0.log

Catalina.out

[TraceMgr] Opening log file E:\Program Files\Symantec SEPM\tomcat/logs\ajaxswing.log
Has valid SAV license
Info>> No SNAC license file in E:\Program Files\Symantec SEPM\tomcat\etc\license
Utility>> emptyDir: Error, Can NOT delete -> E:\Program Files\Symantec SEPM\tomcat\temp\hsperfdata_CSSFTESTAV51$\3328
Utility>> emptyDir: Error, Can NOT delete -> E:\Program Files\Symantec SEPM\tomcat\temp\hsperfdata_CSSFTESTAV51$
java.lang.Exception: HTTP 400 Bad Request, URL: http://localhost:8014/secars/secars.dll?action=34
 at com.sygate.scm.common.communicate.Communicator.getRequestInputStream(Communicator.java:630)
 at com.sygate.scm.server.util.ClientTransportHelper.startClientTransport(ClientTransportHelper.java:147)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:106)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1173)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:993)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4420)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:4733)
 at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
 at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
 at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
 at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
 at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
 at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
 at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1315)
 at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
 at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1061)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
 at org.apache.catalina.core.StandardService.start(StandardService.java:525)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
java.lang.Exception: HTTP 400 Bad Request, URL: http://localhost:8014/secars/secars.dll?action=34
 at com.sygate.scm.common.communicate.Communicator.getRequestInputStream(Communicator.java:630)
 at com.sygate.scm.server.util.ClientTransportHelper.startClientTransport(ClientTransportHelper.java:147)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:106)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1173)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:993)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4420)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:4733)
 at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
 at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
 at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
 at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
 at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
 at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
 at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1315)
 at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
 at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1061)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
 at org.apache.catalina.core.StandardService.start(StandardService.java:525)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
com.sygate.scm.common.communicate.CommunicationException: Unexpected server error. ErrorCode: 0x10010000
 at com.sygate.scm.common.communicate.Communicator.getRequestInputStream(Communicator.java:654)
 at com.sygate.scm.server.util.ClientTransportHelper.startClientTransport(ClientTransportHelper.java:147)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:106)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1173)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:993)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4420)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:4733)
 at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
 at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
 at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
 at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
 at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
 at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
 at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1315)
 at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
 at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1061)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
 at org.apache.catalina.core.StandardService.start(StandardService.java:525)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
 

SCM-SERVER-0.log

2013-06-19 14:27:52.769 SEVERE: ================== Server Environment ===================
2013-06-19 14:27:52.769 SEVERE: os.name = Windows Server 2008 R2
2013-06-19 14:27:52.769 SEVERE: os.version = 6.1
2013-06-19 14:27:52.769 SEVERE: os.arch = x86
2013-06-19 14:27:52.769 SEVERE: java.version = 1.6.0_24
2013-06-19 14:27:52.769 SEVERE: java.vendor = Sun Microsystems Inc.
2013-06-19 14:27:52.769 SEVERE: java.vm.name = Java HotSpot(TM) Server VM
2013-06-19 14:27:52.769 SEVERE: java.vm.version = 19.1-b02
2013-06-19 14:27:52.769 SEVERE: java.home = E:\Program Files\Symantec SEPM\jre
2013-06-19 14:27:52.769 SEVERE: catalina.home = E:\Program Files\Symantec SEPM\tomcat
2013-06-19 14:27:52.769 SEVERE: java.user = null
2013-06-19 14:27:52.769 SEVERE: user.language = en
2013-06-19 14:27:52.769 SEVERE: user.country = US
2013-06-19 14:27:52.769 SEVERE: scm.server.version = 11.0.7000.975
2013-06-19 14:27:52.816 INFO: Server startup
2013-06-19 14:27:52.909 INFO: Server side cache PERCETAGE_OF_TOTAL_MEMORY=0.3  PERCETAGE_OF_MEMORY_TO_REMOVE=0.2
2013-06-19 14:27:54.722 FINE: updProcessState: checking...
2013-06-19 14:27:54.737 FINE: updProcessState: The process status has been checked.
2013-06-19 14:27:54.737 FINE: updProcessState: checking...
2013-06-19 14:27:54.737 FINE: updProcessState: The process status has been checked.
2013-06-19 14:27:54.737 FINE: updProcessState: checking...
2013-06-19 14:27:54.753 FINE: updProcessState: The process status has been checked.
2013-06-19 14:27:55.675 INFO: use transport url:http://localhost:8014/secars/secars.dll
2013-06-19 14:27:55.675 SEVERE: ================== StartClientTransport ===================
2013-06-19 14:27:55.737 SEVERE: Unknown Exception in: com.sygate.scm.server.servlet.StartupServlet
java.lang.Exception: HTTP 400 Bad Request, URL: http://localhost:8014/secars/secars.dll?action=34
 at com.sygate.scm.common.communicate.Communicator.getRequestInputStream(Communicator.java:630)
 at com.sygate.scm.server.util.ClientTransportHelper.startClientTransport(ClientTransportHelper.java:147)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:106)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1173)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:993)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4420)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:4733)
 at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
 at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
 at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
 at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
 at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
 at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
 at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1315)
 at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
 at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1061)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
 at org.apache.catalina.core.StandardService.start(StandardService.java:525)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
com.sygate.scm.common.communicate.CommunicationException: Unexpected server error. ErrorCode: 0x10010000
 at com.sygate.scm.common.communicate.Communicator.getRequestInputStream(Communicator.java:654)
 at com.sygate.scm.server.util.ClientTransportHelper.startClientTransport(ClientTransportHelper.java:147)
 at com.sygate.scm.server.servlet.StartupServlet.init(StartupServlet.java:106)
 at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1173)
 at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:993)
 at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4420)
 at org.apache.catalina.core.StandardContext.start(StandardContext.java:4733)
 at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:799)
 at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:779)
 at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:601)
 at org.apache.catalina.startup.HostConfig.deployDescriptor(HostConfig.java:675)
 at org.apache.catalina.startup.HostConfig.deployDescriptors(HostConfig.java:601)
 at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:502)
 at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1315)
 at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:324)
 at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:142)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1061)
 at org.apache.catalina.core.StandardHost.start(StandardHost.java:840)
 at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053)
 at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463)
 at org.apache.catalina.core.StandardService.start(StandardService.java:525)
 at org.apache.catalina.core.StandardServer.start(StandardServer.java:754)
 at org.apache.catalina.startup.Catalina.start(Catalina.java:595)
 at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
 at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
 at java.lang.reflect.Method.invoke(Method.java:597)
 at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289)
 at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414)
 

Any assistance would greatly be appreciated.  I don't want to reinstall if I don't have to.

 

Thanks,

Don


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