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Devices with Endpoint installed are not showing up in the Endpoint Protection Manager

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ソリューションが必要です

Hi,

Recently we have deployed endpoint to a number of devices. The devices completed the install successfully but do not show up in the Manager. We have verified on a number of the devices that they are running the current version of endpoint and they even show that they are connected to our symantec server. We have tried exporting the communications settings XML file and manually importing it on some of the devices in questions. After a reboot they will show up in the manager but then after a short period of time the drop off again. When they do drop off we verified that the devices was still powered on and running endpoint. 

Any ideas or suggests on what to do to fix this would be greatly appreciated. Thanks.


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