SEPM 12.1 Console - Admin account can't see client groups

Hi guys,

I'm hoping this is a simple fix and a known issue but I haven't come across any information regarding it yet.

I have a new instance of SEP 12.1.2100.2093 running and working well aside from one issue. We are using Active Directory accounts for administration and as such the process of importing Active Directory OU's as client groups was done using an AD account.

This issue I have is that when logging in as the built-in admin (don't ask why it's being used if we're using AD accounts, long story) these imported client groups are not visible. All other administrative accounts in SEP can view them, and if I create a new local admin account in SEP it can also view them.

Any ideas why this is the case?

Appreciate any feedback or assistance.

Thanks,

Brent