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Duplicate Hardware IDs

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ソリューションが必要です

good

We can tell whether a bat or. Exe to run the following procedimeinto of Duplicate Hardware IDs

http://www.symantec.com/business/support/index?pag...

 

  1. Stop SMC on both of the affected client computers by clicking Start Run, type smc -stop then click OK.
  2. On the SEPM console, delete the client entry that the two computers have been sharing. This will prevent the client duplication that would otherwise occur due to the following steps.
  3. On each of the affected computers, go to registry location:
    • HKLM\Software\Symantec\Symantec Endpoint Protection\SMC\Sylink\Sylink
  4. Clear the value for "Hardware ID." (make it blank)
  5. Disable Tamper Protection if you are unable to edit the value.
  6. On each of the affected computers, navigate to the following directory location:
  7. SEP 11 Location:
    • C:\Program Files\Common Files\Symantec Shared\HWID
  8. SEP 12.1 Location: 
  9. Windows XP/2003: C:\Documents and Settings\All Users\Application Data\Symantec\Persisted Data
  10. Windows Vista/7/2008: C:\Program Data\Symantec\Symantec Endpoint Protection\Persisted Data
  11. Find file "sephwid.xml". Rename it to "sephwid.xml.bak".
  12. Start SMC on each computer by clicking Start Run, type smc -start then click OK.
  13. When the clients check in they should have unique hardware IDs.
  14. Check the SEPM console for the new SEP client 

Thanks

 

 


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