I have a possible infection and would appreciate someone looking into this. My computer has very sluggish behavior and seems to take forever to do anything, even when nothing is running. I continually get error messages from Norton on high memory usage by Com Surrogates (Syswow 64) and I also have been getting notices from MalwareBytes on malicious websites being blocked (example attached.) I ran the Farbar recovery scan tool and found the following notation:
==================== Bamital & volsnap Check =================
(There is no automatic fix for files that do not pass verification.)
ATTENTION: ====> ZeroAccess. Use DeleteJunctionsIndirectory: C:\Windows\system64
I am attaching the complete files for reference.
Does this mean I have a rootkit and if so, how do I remove it?
ソリューションが必要です