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Scan Log not visible on SEP Client GUI

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ソリューションが必要です

Hello Everyone

Lately, I have found some discrepencies in the Scan Log in some of my SEP clients. What I mean from it is that the scan log which appears on Virus & Spyware Protection->Options->View logs->Scan log, is not appearing on some of my clients. 

 

Here is some of my observations->

 

* I can view the Scan log on SEPM of the same machine while the same is not visible on the client.

 

* This is not a policy issue because other clients which lie in same group shows SCAN logs on Endpoint Client.

 

* And the most strange thing is that the scan logs which gets collected at C:\ProgramData\Symantec\Symantec Endpoint Protection\12.1.2015.2015.105\Data\Logs\AVMan are being collected in all machines even on those machines which doesn't show up logs on SEP GUI.

 

I am attaching a screenshot

 

 Capture.PNG

But in many clients the same scan logs doesn't appear.

 

I'm looking forward for any kind of little help regarding this issue. Thank you for reading.

 

 


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